You must be at least 18 years of age to book and travel on one of our experiences.
In order to book this experience, you will need to create an account during the booking process.
The lead booker is the person who makes the booking and is the first named passenger on the booking.
Only one person can be the lead booker, they will sign up for the experience on behalf of the whole group.
The lead booker is responsible for the booking, therefore all changes to the booking will have to be confirmed by the lead booker.
There is no time limit for making a booking, however, the items will only stay in your cart if we still have the availability. To ensure you get experience you want, make sure you complete the booking as soon as you can.
There is no maximum amount of people you can include on one booking. So as long as we have the availability, you can book for as many friends as you want!
We will need to know the names of everyone in your group at the time of booking.
You will be asked to enter these when you make your booking online
All Dream Weekend Malta tickets & packages are designed to be enjoyed by groups.
Although there are no specific promotions or discounts offered for large groups, package bookers can take advantage of the best deals by making sure that the total number of travellers matches the full occupancy of the rooms you are choosing.
Yes, we have a deposit option available if you book using our payment plan. Please select the payment plan option at check-out. Payment plans will only be available for bookings made before the 28th June.
If you pay via payment plan, you will pay the first instalment at the time of booking and then pay the subsequent instalments monthly. The schedule will be agreed by you at the time of booking.
Please be aware that deposit amounts can differ between packages, and that a payment plan option will not be available if you book within 10 weeks of departure.
Balance payments must be made as per the terms on your payment plan or you risk the booking being cancelled.
No, the payment plan is fixed and the schedule must be agreed by you at the time of booking in order to proceed with the booking.
We do not offer split payments. If you are paying in full at the time of booking or if a payment plan is set up, payments will be made using the lead booker's card details.
Payment plan customers do have the facility to update their card details by logging into myeasol.com/bookings.
If you have booked a payment plan and we have your card saved, you can update your payment details by logging into myeasol.com/bookings
It is your responsibility to ensure that the payment card details remain valid and up to date. If you need to change your payment card details you must do this before payment of the next instalment becomes due.
If a Payment Plan has been setup, we will automatically take payment of the instalment on each payment date within the Payment Plan. It is your responsibility to ensure payments do not fail.
If we are unable to charge your card, due to your card being expired, insufficient funds or it has been declined by the bank, don’t panic! We’ll attempt to take the payment again in seven days, giving you time to fix the issue or update your payment method.
Please be aware, if the same payment fails 3 times, then your booking is at risk of being cancelled.
Balance payments must be made as per the terms on your payment plan or paid in full at the time of booking (whichever is applicable). Failure to make your payments on time may put your booking at risk of being cancelled.
Yes, there is a 5% booking fee on the package or ticket price.
Check with your bank in the first instance, as they will be able to advise of the reason why your transaction has declined.
The issue may be because of the rollout of 3D Secure across all financial institutions, which is causing some technical difficulties for customers shopping online. To alleviate this, always ensure that your bank has your most up to date contact details, so you can verify the transaction.
We may not have been able to process your payment due to some of the reasons below:
Please ensure the ZIP/postal code matches that of where the card is registered.
There may have been an error with your card security code (CSC), the code is usually a 3 - or 4-digit number, which is not part of the credit card number. The CSC is typically printed on the back of a credit card (usually in the signature field) on AMEX cards this is a 4 digit number on the front of the card.
There may have been an issue processing your payment with your card provider - please reach out to your bank to understand why this transaction was declined.
There may have been a connection error with our payment processing partner, please double-check your details or use an alternative payment method and try to place your order again.
If you are still experiencing difficulties with payment please contact: hello@maltadreamweekend.com
Once you've created your account you can log back into myeasol.com/bookings to view what you've purchased, make a payment, and download your tickets, when they are available.
Please follow the 'Forgot Password' link on the log-in page.
If you believe that any details on your booking confirmation (or any other document) are wrong you must advise us immediately.
Please contact us on hello@maltadreamweekend.com
Changes cannot be made later and it may harm your rights if we are not notified of any inaccuracies within ten days of us sending the document to you.
Whilst we are not a specialist disabled experience company, we are committed to making our experiences widely accessible, regardless of ability or disability.
We firstly ask you to carefully consider whether you are physically and mentally able to travel and enjoy the experience. Please then provide us with full details of your requirements before you make your booking . We can then advise you as to the suitability of your chosen travel arrangements.
Where we can, we will make reasonable adjustments to the operation of our experiences to facilitate the requirements of disabled travellers, such as booking ground floor accommodation or adapted rooms if available.
Please speak to our team by emailing hello@maltadreamweekend.com
You will need to purchase one package per person.
Select a package for each traveller - and then select a hotel and room/s to stay in.
There are some accommodation options included in the price, and some upgrades available if you chose to pay a supplement.
Yes! Absolutely!
The starting from price is based on a booking for 2 people sharing a double room. But if you want your own room you can select a single occupancy room during the booking process and the upgrade price will be clearly visible to you.
Access to all main events (day parties and evening shows), minimum 4 nights accommodation, shared airport transfers.
Access to all main events, access to exclusive ‘diamond’ events (see our schedule section on the website), early entry into evening shows, dedicated ‘diamond’ areas at all main events.
Minimum 4 nights accommodation.
Private airport transfers.
Where you decide to book from one of our un-allocated accommodations (Dream Weekend Resort) you will be allocated one of the named hotels listed in the description of the Dream Weekend Resort.
You will be notified of your allocated hotel no later than 2 weeks before your package experience commences. Where you make your booking within 2 weeks before the travel date, we will issue the name of your allocated hotel as soon as reasonably possible.
PLEASE NOTE THIS OPTION IS CURRENTLY SOLD OUT
There are no upgrades available from general to diamond packages or downgrades from diamond to general packages , once the booking has been confirmed.
It is also not possible to change from a package booking to a party pass.
Please consider this when making your booking.
Yes!
We now have party passes available!
Our party pass is a ticket only option that gives you general admission access to all main events over 4 days:
Day One
Day Two
Day Three
Day Four
There are no upgrades available, please consider this when making your booking.
Our party passes are for general admission to the main daytime and evening events. We do not have a party pass available for the exclusive Diamond events. These are only available to Diamond Package Holders.
The list of parties and shows included in our party pass are listed in the above FAQ
Our Party Only Passes are non-refundable, non-transferrable and non-changeable once the booking has been made
Please visit our terms and conditions for more details https://www.maltadreamweekend.com/terms/terms_and_conditions
We will do all in our power to ensure the experience goes ahead as planned. In the unfortunate event that we have to cancel the event we would refund you less any booking costs/fees.
Please visit out terms and conditions for full details https://www.maltadreamweekend.com/terms/terms_and_conditions
All package and party pass holders will receive an electronic ticket. This will be emailed to the lead booker 7 days before your experience start date.
The ticket will also be available to download in 'Your Account' by logging into myeasol.com/bookings You can print it or bring it on your smart phone.
The electronic tickets were emailed to the lead booker on the 1st September.
Please note if you make a booking after 1 September, your E-tickets will be sent within an hour of you making the booking. If you need to view your tickets sooner you can view your bookings/e-tickets immediately via https://www.maltadreamweekend.com/bookings
We are aware that on the initial ticket dispatch, some tickets were sent in the lead name only.
These have now been updated in your account. Please log into https://myeasol.com/bookings and re-download the PDF copy to ensure you have the most up to date versions.
If you still have the lead name on your tickets after re-downloading them please contact us urgently by emailing hello@maltadreamweekend.com
The ticket will also be available to download in 'Your Account' by logging into myeasol.com/bookings You can print it or bring it on your smart phone.
You may not sell your package booking for profit or commercial gain.
If you or any member of your party is prevented from travelling, that person(s) may transfer their place to someone else. You can do this by emailing us at hello@maltadreamweekend.com
Please visit the booking terms & conditions for the requirements this is subject to and to view any administrative costs associated with this change.
You may not sell your party pass for profit or commercial gain.
Our party passes are non-refundable, non-transferrable and non-changeable once the booking has been made
Please visit our terms and conditions for more details https://www.maltadreamweekend.com/terms/terms_and_conditions
Tickets on third party websites are not valid or genuine. To ensure you are buying a genuine package please book at maltadreamweekend.com
Party Pass Ticket Holders:
Party-pass ticket holders can collect their wristbands from the box office at evening shows. Once you have your wristband this is valid for all GA events across the 4 days. Please see the below options:
1. Cafe Del Mar Box Office from 8pm - midnight on the 8th September
Address: Triq it-Trunciera St Paul's Bay, SPB 1500, Malta
2. Uno Malta Box Office from 8pm - midnight on the 9th, 10th & 11th September
Address:Crafts Village, Ta'Qali, Attard ATD, 4000, Malta
Package Holders
For ease, package holders can collect their wristbands from multiple locations. Please see the below options:
1. Bora Bora Ibiza Malta Resort rom 12pm - 6pm on 7th & 8th September and 12pm - 3pm on 9th,10th & 11th September
Address: 66 Blacktail street St Paul's Bay, SPB 3010, Malta
2. Cafe Del Mar from 8pm - midnight on the 8th September
Address: Triq it-Trunciera St Paul's Bay, SPB 1500, Malta
3. Uno Malta from 8pm - midnight on the 9th, 10th & 11th September
Address:Crafts Village, Ta'Qali, Attard ATD, 4000, Malta
Wristbands will only be issued once. Broken or lost wristbands cannot be replaced so please look after them.
Please bring your e- ticket, the card you purchased the package with and valid photo identification. Please note that the name on your e-ticket must match your identification.
You may be refused entry to the experience if you fail to produce the relevant documents for entry
Photographic forms of identification such as a passport or driving licence are acceptable.
We will do our best to help if you want to make a change, but we can't guarantee we will be able to meet your request. For this reason, please check you are happy with the details of your booking before placing the order.
If you have confirmed your booking on a payment plan, then the payment plan will need to be paid off in order for us to make any changes to your booking. We may still have other options that can help.
If you wish to change any part of your booking after you have received your booking confirmation, the lead passenger must inform us via an email to hello@maltadreamweekend.com
Please check the booking terms & conditions to view any admin costs associated with this change.
Yes, in most cases we can arrange additional nights accommodation, subject to hotel availability. Please contact our customer relations team at hello@maltadreamweekend.com to ask about adding nights to your existing booking.
We will do our best to help if you want to make a change, but we can't guarantee we will be able to meet your request. For this reason, please check you are happy with the details of your booking before placing the order.
If you have confirmed your booking on a payment plan, then the payment plan will need to be paid off in order for us to make any changes to your booking. We may still have other options that can help.
If you wish to change any part of your booking after you have received your booking confirmation, the lead passenger must inform us via an email to hello@maltadreamweekend.com
Please check the booking terms & conditions to view any admin costs associated with this change.
You may replace a traveller who can no longer attend. You can do this by emailing us at hello@maltadreamweekend.com
Please visit the booking terms & conditions for the requirements this is subject to, and to view any admin costs associated with this change.
If you or any other member of your party decides to cancel your confirmed booking the lead passenger must notify us by emailing hello@maltadreamweekend.com
Please visit the booking terms & conditions to view the full requirements associated with cancellations and any associated cancellation costs.
We will do all in our power to ensure the experience goes ahead as planned. In the unfortunate event that we have to make any alterations to the experience, we will adhere to the Package Travel Regulations regarding cancellations, and changes.
Please read the booking terms & conditions for full details.
All customers are required to pay an Eco Tourism Tax in Malta, which costs between 1 EUR – 5 EUR per person, per night - depending on the star rating of the hotel. Please note, this rate is subject to change.
You will be required to pay this when checking into the hotel.
No, there are no security deposits taken by the hotels, however please be aware that some hotels may ask for a breakage guarantee by way of a credit or debit card.
We are unable to modify accommodation bookings once you have checked-in.
If you have a problem with your room once in resort, please visit the hotel front desk to assist you.
The standard check-in time is 15:00, and the standard check-out time is 11:00.
You can also speak with the hotel front desk regarding the check-out time, once in resort.
A quad room sleeps four people. The bed configuration will be four single beds, or two double beds.
If any extras or add-ons become available to purchase, we will contact all existing customers with the details and the add-ons will become available on our website.
Stay tuned for updates!
Flights are not part of the packages, you will need to book your own flights to Malta.
Malta International Airport, Located in Valletta
Yes, for all package bookings airport transfers are included. General Packages include a shared shuttle transfer and Diamond Packages include a private transfer.
We will require your flight details no later than 28 days prior to departure in order to secure your transfer.
Party Passes do not include airport transfers
For all package holders, we will require your flight dates, times, and flight numbers for your inbound and outbound flights. This must be provided no later than 28 days prior to departure.
You can add your flight details by logging into myeasol.com/bookings
If you are unable to add them please email us at hello@maltadreamweekend.com
If you have already provided your flight details but they have changed, please email us at hello@maltadreamweekend.com with your updated flight details
There is no shuttle service available between hotels and venues. We recommend using taxis to get around the island
All Package holders who have supplied valid flight details within time will have now been issued with their transfer vouchers and joining instructions.
Your voucher also includes important information about flight delays and cancellations in the Policy section. Please ensure you read this carefully.
Please note:
Arrival Transfers
We can only provide your arrival transfer if you are arriving the same day as your hotel booking with us starts. If you have booked your own accommodation that commences prior to your booking with us or are arriving early for any other reason – your arrival transfer will not be provided by us and no discount or refund will be available.
Departure Transfers
We can only provide your departure transfer if you are departing the same day as your hotel booking with us ends. If you have booked your own accommodation that commences after your booking with us ends or are departing late for any other reason – your departure transfer will not be provided by us and no discount or refund will be available.
If you have not received your transfer voucher, but believe you should have, please contact us by emailing hello@maltadreamweekend.com
Malta has a temperate climate with long sunny days. In September there are approximately 12.5 hours of daylight, with average high temperatures of 28C and average lows of 20C. However, we do advise you to bring a jacket for the evenings and nights.
The official currency in Malta is the Euro. You can obtain Euros easily at the bank, post office, airport, or any official bureau de change.
Malta has two official languages: Maltese and English.
Central European Standard Time, GMT +1. Which makes Malta 1 hour ahead of the UK.
Travellers are not required to provide proof of COVID-19 vaccination or a negative COVID-19 test result for entry to Malta.
Travel restrictions keep changing, and so do the entry requirements.
It's therefore important that you check the most accurate and up-to-date entry requirement information for Malta.
It is your responsibility to check and fulfil the entry, passport, visa, health and immigration requirements applicable to your itinerary. We can only provide general information about this. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. Requirements do change and you must check the up to date position in good time before departure.
UK passport holders please visit https://www.gov.uk/foreign-travel-advice/malta/entry-requirements
Yes, all passengers must take out suitable insurance to cover their booking.
We can't accept responsibility for any loss or damage that you or anyone travelling on your booking suffers if the individual isn't adequately insured. With all insurance policies, terms and conditions apply, so make sure you've got the right policy for you.
It's important that you check the most accurate and up-to-date entry requirement information for Malta.
It is your responsibility to check and fulfil the entry, passport, visa, health and immigration requirements applicable to your itinerary. We can only provide general information about this. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. Requirements do change and you must check the up to date position in good time before departure.
UK passport holders please visit https://www.gov.uk/foreign-travel-advice/malta/entry-requirements
Yes. Please check your passport is valid for travel, and renew your passport if you do not have enough time left on it.
It is your responsibility to check and fulfil the entry, passport, visa, health and immigration requirements applicable to your itinerary. We can only provide general information about this. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. Requirements do change and you must check the up to date position in good time before departure.
UK passport holders please visit https://www.gov.uk/foreign-travel-advice/malta/entry-requirements
It's important that you check the most accurate and up-to-date entry requirement information for Malta.
It is your responsibility to check and fulfil the entry, passport, visa, health and immigration requirements applicable to your itinerary. We can only provide general information about this. You must check requirements for your own specific circumstances with the relevant Embassies and/or Consulates and your own doctor as applicable. Requirements do change and you must check the up to date position in good time before departure.
UK passport holders please visit https://www.gov.uk/foreign-travel-advice/malta/entry-requirements
No, food or drink will not be allowed into the events.
There will be food available at some venues and a wide range of drinks available to purchase inside all of the venues.
We reserve the right to confiscate any items you are selling without our approval.
Professional cameras (with interchangeable lenses) without an approved photo pass are not permitted.
You may be searched at the entrance to all events. Any items which may reasonably be considered for use in an illegal or offensive manner, or which may cause danger or disruption to any person at the event, will be confiscated.
Any elicit drugs (including legal highs), illegal substances or weapons found, will be confiscated. You may be ejected from the event and it may lead to an arrest. The dealing in or use of illegal drugs is not condoned by Dream Weekend Malta.
Persons suspected of carrying items that may be used in an offensive or dangerous manner, or carrying out illegal activities within the venues may be searched at any time.
Please allow plenty of time to get into the event, for event entry procedures, wristband / ticket checks, and searches.
All accidents, illness, and injuries must be immediately reported to the hotel front desk or event staff (depending on location).
You must also notify us within 12 weeks of the end of your stay, by emailing hello@maltadreamweekend.com. Please make sure to provide your booking reference, full details of the incident, and all other relevant information such as medical reports.
During the events there will be security, and staff on duty. At the hotel there will be hotel staff on duty. For any emergencies, locate a member of staff, who will be able to assist or locate the correct assistance.
If a serious or life-threatening crime is being committed, please contact a member of staff or police officer immediately.
If, in the unlikely event you cannot find someone, please call 112 (the Maltese Emergency Number) .
Please contact us at hello@maltadreamweekend.com and our customer relations team will be happy to help
We make every effort to ensure that your Package experience arrangements run smoothly, so it important to us that we are given the opportunity to resolve any issues that you may encounter during your experience. This means addressing any issues immediately and carefully so they do not affect the rest of your trip.
If you do have a problem during your experience, please immediately inform the hotel front desk or event staff (depending on location) who will endeavour to put things right. If your complaint is not resolved locally, please contact us using the emergency contact numbers provided within your travel documents, so that the problem can be resolved quickly.
If the problem cannot be resolved and you wish to complain further, you must email your complaint to us at hello@maltadreamweekend.com within 28 days of the end of your stay. Please make sure to provide your booking reference and all other relevant information.
Please visit the booking terms and conditions for full details.